FAQs

For an enhanced service experience, we're now offering USPS Priority for all shipments with a swift processing time of 1-2 days. With USPS Priority typically delivering within 1-3 business days, you can anticipate your package in just 2-5 days. Additionally, enjoy free US shipping on orders over $45 right now!

We strive to ensure customer satisfaction with every purchase. However, due to our limited resources and operational constraints, we are currently unable to process returns or offer refunds. We kindly ask customers to carefully review product descriptions and sizes before making a purchase. Should you have any questions or concerns, please don't hesitate to reach out to us. We're here to help!

For any additional questions or assistance, please reach out to us. You can contact us via email at pinpaintofficial@gmail.com or message us directly on Instagram (@pinpaint_official). We will respond promptly. Thank you for your support!

• Brand Collaboration: We welcome collaborations with other brands to launch innovative products or host joint events. If you're interested in partnering with us, please feel free to reach out. We look forward to discussing collaboration opportunities with you.
• Retailer Partnership: We invite retail partners from around the world to join our network and sell our products. If you're interested in becoming a retail partner, feel free to contact us!

We're excited to collaborate with you and create more wonderful moments together!